Because meaningful growth takes more than a single conversation.

One session can provide clarity, but lasting change requires time, consistency, and intentional action. Coaching packages give us the opportunity to move beyond identifying challenges and begin building new ways of thinking, deciding, and leading.

Package-based coaching provides:

• Continuity: Build on insights and progress from each session.

• Depth: Explore underlying patterns rather than focusing only on immediate challenges.

• Accountability: Maintain momentum and follow through on commitments.

• Practical Application: Put insights into action between sessions and develop habits that support sustainable growth.

Single sessions may be available by request for returning clients or specific, time-sensitive needs. For new clients, packages provide the structure and continuity needed for meaningful progress.

Fifty-minute sessions provide dedicated time for focused conversation, reflection, and meaningful progress while respecting your time and energy.

The 10-minute buffer between sessions allows Kimberly to document key insights, prepare resources and next steps, and transition between clients with intention.

This structure helps ensure every session receives the attention, preparation, and presence it deserves.

Start with a complimentary 25-minute discovery call. You'll discuss your goals, current challenges, and the level of support that makes the most sense. Kimberly will offer a recommendation based on your needs, and you can decide which option feels right for you.

Virtual coaching is available to all clients via Zoom, offering flexibility regardless of location.

For clients in the New Orleans area, in-person sessions may be available on a case-by-case basis. Contact Kimberly to discuss availability.

Coaching sessions are typically scheduled every 2–3 weeks. This provides time between conversations to reflect, practice new approaches, and apply insights in real-world situations.

Consistency matters, but flexibility does too. Kimberly works with each client to establish a rhythm that supports meaningful progress while accommodating life's demands.

Life happens, and OakRoot HX recognizes the importance of flexibility while maintaining clear commitments.

Rescheduling: Sessions may be rescheduled with at least 48 hours' notice at no penalty.

Late Cancellations: Sessions canceled with less than 48 hours' notice will count as used, except in cases of emergency.

Emergencies: Unexpected illness, family emergencies, and other significant circumstances will be handled with compassion and flexibility. Please communicate as soon as possible.

No-Shows: Sessions missed without prior communication will count as used and cannot be rescheduled.

Package Expiration: Coaching sessions do not expire as long as clients remain in communication. Extended pauses for personal, medical, or family circumstances can be accommodated.

Refunds: Coaching packages are non-refundable once purchased.

Coaching packages are paid in full at the time of booking. All major credit cards are accepted.

Payment plans for the Deep Work package may be considered on a case-by-case basis. Please contact Kimberly to discuss available options.

Coaching is built on trust, connection, and mutual commitment. The complimentary discovery call provides an opportunity to determine whether working together feels like the right fit.

If it becomes clear that another coach or type of support would better serve your needs, Kimberly will be transparent and, whenever possible, help connect you with appropriate resources or referrals.

The priority is finding the support that best serves your growth.

Item descriptiNo. Coaching is not a medical or mental health service and is generally not covered by health insurance.

OakRoot HX does not bill insurance directly. Clients who wish to explore using HSA or FSA funds should confirm eligibility with their plan administrator before booking.

Absolutely. Therapy and coaching serve different but complementary purposes.

Therapy is a clinical service focused on mental health, including diagnosing and treating conditions and processing trauma.

Coaching is a non-clinical partnership focused on self-awareness, personal growth, strengthening self-trust, and taking intentional action toward meaningful goals.

While OakRoot HX uses a trauma-informed approach, coaching is not therapy and does not diagnose or treat mental health conditions. Clients are encouraged to let their therapist know they're also working with a coach.